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How rp55a Handles Your Personal Data

Your account information stays with us — not passed around, not sold on. This page sets out exactly what data rp55a collects when you register, deposit via DANA, OVO or GoPay, and use our lobby, and how we keep that data safe and within…

Data collected only for account operationDANA, OVO, GoPay payment data protectedYou can request access or deletionNo data sold to third partiesContact us any time to update your records
rp55a How rp55a Handles Your Personal Data
DATA SECURITY PRACTICES

How We Protect and Manage Your Information

We apply SSL encryption across every page of the rp55a platform, which means data moving between your device and our servers — including DANA, OVO, and GoPay transaction details — is protected in transit. Account passwords are stored using one-way hashing so they are never readable by our staff. We keep your data only as long as your account is active or as required to meet our legal obligations, after which it is deleted or anonymised. You have the right to request a copy of your data, ask us to correct inaccuracies, or ask us to delete your account data where no legal retention requirement applies.

SSL Encryption

Every connection to rp55a runs over SSL. Your login credentials, wallet details from DANA or OVO, and account data are all encrypted while in transit between your device and our servers.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Data Retention Limits

We do not keep your personal data indefinitely. Once your account is closed and any legal retention period has passed, your records are deleted or anonymised so they can no longer identify you.

Your Access Rights

You can ask us to show you the data we hold, correct anything that is wrong, or delete your account data. Submit your request through live chat or email and we will handle it promptly.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Got a question about what data we hold, or want to update something on your account? Our support team handles privacy requests directly. You can reach us through live chat inside the lobby, by email, or through the help form in your account settings. We aim to respond to all data-related queries as quickly as we can — usually within one business day for straightforward requests.

Live Chat Open the chat window from your account dashboard any time you need to ask about your stored data, request a correction, or flag a concern about how your information is used.
Email Support Send your data request or privacy question to our support email address, found in the footer. Include your registered account name so we can locate your records quickly.
Account Help Form Log in, head to the help section in your account settings, and submit a privacy request form. This routes directly to the team that handles data access and deletion requests.

Common Questions About Your Privacy at rp55a

Below are the questions we hear most often about how your data is handled. If something is not covered here, reach out through live chat or the help form in your account settings.

We collect your name, email address, and contact number at registration. We also log device and session data to secure your account and detect any unauthorised access attempts.

No. We record only the transaction reference and wallet identifier needed to match a payment to your account. Your wallet PIN and full credentials are never stored on our platform.

We share data only with payment processors like DANA, OVO, and GoPay, and fraud-prevention services, where strictly necessary to process a transaction. We do not sell your data to marketers.

Log in, go to the help section in account settings, and submit a data access request. You can also contact us via live chat or email — include your registered account name to speed things up.

Yes. Submit a deletion request through our support channels. We will remove your data once any legally required retention period has passed and your account balance is settled.

We use session cookies for login continuity and analytics cookies to improve the lobby experience. You can adjust or block cookies at any time through your browser settings without losing account access.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.